Pre-Handoff Data Collection for Customer Agent
When an automated support chat escalates to a live representative, missing background context slows down response times and frustrates customers. HubSpot’s Customer Agent now actively gathers necessary contact and ticket ...
Reporting Dashboard Color Themes
Presenting data to stakeholders or clients requires visual clarity, but manually editing each chart's color scheme on a reporting dashboard can be tedious. HubSpot now lets you apply unified color palettes across entire ...
Revamped Ad Conversion Events Tab
Ad networks like Google, Meta and LinkedIn rely on accurate conversion signals from your CRM to optimize campaign targeting. HubSpot has overhauled the Conversion Events tab in Ads to give you clear health indicators, ...
A Reimagined Marketing Studio
Juggling separate software tools for campaign planning, execution and performance tracking often leads to fragmented strategy and missed revenue opportunities. HubSpot’s Marketing Studio completely reimagines campaign ...
AI Email Editing in Gmail
Crafting high-converting sales outreach often requires tweaking drafts for tone, clarity and conciseness, but switching between your email inbox and a separate AI tool kills momentum. HubSpot’s AI Email Editing brings ...
Custom Properties for Social Posts
Categorizing social media content often requires tracking campaigns in external spreadsheets or guessing. HubSpot has brought Custom Properties directly to social posts, aligning social content management with the rest of ...
Create Landing Pages with HubSpot’s Content Agent
HubSpot’s latest update allows you to build landing pages with the Content Agent in Breeze Assistant. It lets you use your brand kit, voice and existing CRM data, along with past landing pages, to generate a new page ...
Signal-Driven Prospecting Agent with Built-In Contact Sourcing
Cold outreach often fails because reps reach out to the wrong company at the wrong time, using a generic template. HubSpot’s Prospecting Agent has evolved into a fully autonomous outbound engine that monitors real-world ...
Unified and Personal Team Email Signatures
Sending one-to-one emails from a shared team inbox shouldn't mean sacrificing your personal identity or corporate branding. HubSpot has updated Team Email Signatures across the CRM, Inbox and Help Desk to give users full ...
Redesigned Forms Analyze Tab with AI Insights
The Forms Analyze tab now features a brand-new suite of built-in reporting cards equipped with AI-powered trend analysis and actionable recommendations. Instead of viewing isolated submission numbers, you can now analyze ...