Lead Gen
Lab Notes

HubSpot just rolled out a smart update for anyone using Rule-Based Chatflows in the Customer Platform–and if you’ve been hesitant about handing over customer conversations to AI, this one’s for you.

HubSpot is launching a new, centralized workspace designed to simplify how you configure your data model. Easily view all your objects, create new ones and manage associations and properties–all in one place, and in context.

Overseeing an expanding knowledge base is challenging. Support teams, marketers and technical writers can be overwhelmed with tasks. That’s why we’re excited to share HubSpot’s new Knowledge Base Agent. This smart, ...

Creating workflows in HubSpot just got a whole lot easier and more intuitive. When you click “Create workflow," you’re taken directly into the workflow builder–no need to choose an object type upfront. You can immediately ...

Video content remains one of the most powerful tools in marketing, but traditional video editing can be time-consuming, costly and technically challenging. HubSpot’s latest update, Video Remixing, aims to change that. This ...

Maintaining data quality is now easier than ever with HubSpot’s new automatic property formatting. Instead of relying on users or admins to catch and correct validation errors, HubSpot can now clean and standardize data as ...

Keeping a pulse on your customers’ experiences and satisfaction levels is crucial to success. Whether you're in customer service, product development or marketing, gathering and acting on feedback helps shape better customer ...

Say hello to the Campaign Goals Tracker–your new best friend for setting, tracking and crushing your campaign goals. Get ready for a whole new level of goal setting with a sleek, intuitive design that makes tracking your ...

For teams that rely on HubSpot and third-party calling apps, the latest update to HubSpot’s Calling SDK is here. You can now receive inbound calls directly in HubSpot, no more switching between apps or missing key call data. ...

HubSpot will officially retire the Contacts Lists API on May 30, 2025, as part of the transition to the V3 Lists API. If your team relies on this API to manage lists, it’s time to start migrating to the new version to avoid ...