Antidote 71

Let’s be honest–managing access to sensitive subscription data in HubSpot used to be a bit of a balancing act. Give too much access, and you risk data exposure. Restrict it too much, and productivity suffers. But now? ...

If you’ve ever opened your HubSpot Workflows tab and thought, “Wait… what does this one do again?” you’re not alone. At our agency, we develop numerous workflows for marketing automation, lead nurturing, sales follow-ups and ...

Admins can now manage merge permissions separately from edit permissions for each object type: Contacts, Companies, Deals, Tickets and Custom Objects. You can now control who can merge records without affecting their ability ...

HubSpot just rolled out a smart update for anyone using Rule-Based Chatflows in the Customer Platform–and if you’ve been hesitant about handing over customer conversations to AI, this one’s for you.

HubSpot is launching a new, centralized workspace designed to simplify how you configure your data model. Easily view all your objects, create new ones and manage associations and properties–all in one place, and in context.

Overseeing an expanding knowledge base is challenging. Support teams, marketers and technical writers can be overwhelmed with tasks. That’s why we’re excited to share HubSpot’s new Knowledge Base Agent. This smart, ...

Creating workflows in HubSpot just got a whole lot easier and more intuitive. When you click “Create workflow," you’re taken directly into the workflow builder–no need to choose an object type upfront. You can immediately ...

Video content remains one of the most powerful tools in marketing, but traditional video editing can be time-consuming, costly and technically challenging. HubSpot’s latest update, Video Remixing, aims to change that. This ...

Maintaining data quality is now easier than ever with HubSpot’s new automatic property formatting. Instead of relying on users or admins to catch and correct validation errors, HubSpot can now clean and standardize data as ...

Keeping a pulse on your customers’ experiences and satisfaction levels is crucial to success. Whether you're in customer service, product development or marketing, gathering and acting on feedback helps shape better customer ...